Posts by Amy Nutt

How to Design for Facebook Like a Pro

Having a good-looking Facebook Page or social campaign isn’t always as easy as, well, it looks.

The good news is you don’t have to be a professional designer to have a professional looking Facebook Page. You just need a few tips from the pros.

I recently sat down with Constant Contact web designers Chip Chaunamom, Chris Chiusano, Trey Simmons, and Alyssa Venuto for some insight on how small businesses can design polished, attractive Facebook Pages and social campaigns. [Read more...]

Keep It Positive: Don’t Badmouth the Competition on Facebook

We’ve all heard the adage, “If you don’t have anything nice to say about somebody, then don’t say anything at all.”

This was sound advice in the world before Facebook, and it’s possibly even better advice in a world where there’s a digital trail of all the things you say and do.

Sure, I know it can be tempting. You’ve got a captive audience of your fans. You’ve got an eye on the competition. You may want to share the things you don’t love about your competitors. You may start to think, “What’s the harm of a little comment that will help my fans — and the world — see what I see?”

The long and short of it is this: No one likes a meanie.

And it’s a better experience for you and your fans if you keep the conversation positive, focused on the great things your business or organization is doing, and the things that give value to your fans.

[Read more...]

When to Post to Facebook for Maximum Impact

Timing isn’t everything, but it’s important.

So what’s the best time to post on Facebook?

It would be great if I could just say: “10:17 a.m. on Tuesdays!”

But it’s not quite that easy.

While there’s no hard and fast rule as to the best time to post on Facebook, marketers have uncovered better times than others.

A recent study shows that the best day of the week to generate the most Facebook shares is Saturday.

At Constant Contact, we tend to get the most engagement on our Facebook Page early in the morning on weekdays (at the start of the work day), in the early evening on weekdays (when people are getting home from work), and on Saturdays.

Even though that works for us, it doesn’t necessarily mean it will be the best time for your business to get shares on Facebook.

Wondering what time’s the best for you? Let’s take a look at how to figure it out. [Read more...]

Get Your Customers to Say “I Want That!” in Four Easy Steps

We all get tons of offers every day, whether it’s in person, over email, phone, or social media.

If you’re like me, you probably don’t act on every offer you get. Sometimes it’s because you don’t want to spend the money. Or maybe you don’t have the time. Or you wouldn’t want an item even if you were being paid to take it.

The offer is the centerpiece of every social campaign, but it’s sometimes hard to keep your own experiences as a consumer in mind when you’re trying to create an offer for your business or organization.

So how do you create must-have offers for your audience that are also good for you? Just follow these 4 easy steps: [Read more...]