How to Create a Consistent Customer Experience Across Channels

Every customer interaction matters. And consistency throughout the customer experience builds brand awareness and trust with your target audience. “A truly effective customer experience is focused on opening up new paths of communication, as well as creating a friendly brand tone, and aligning actions with brand intentions,” writes Michelle Polizzi,…

July 2016: What’s New With Constant Contact?

As part of the Training Team at Constant Contact, I love sharing our new product improvements and enhancements that help you make the most of your Constant Contact account. And this year, we’ve been busy. From our new Next-Generation Editor, to better reporting capabilities, and our new PDF Importer, we’ve…