eventspot-credit-card (feat)
eventspot-credit-card (feat)

Collect Credit Card Payments Online With Your Next Event — NEW From EventSpot

One of the biggest challenges an event organizer faces is accepting, managing, and tracking payments.

Today, EventSpot offers both online and offline payment options (PayPal, Google Checkout, check, and at the door), and we’re excited to announce a new event payment option—payment with credit cards!

You will now have the option to accept online credit card payments seamlessly on your event registration page! Your registrants will be able to simply take out their credit cards and pay without being pushed over to another website to complete the payment.

Choose from two credit card processing companies

To process the credit card transactions safely, quickly, and securely, EventSpot is now fully integrated with ProPay and Authorize.net to handle your online credit card payments!

If your business already uses Authorize.net (a leading online payment processor), you can simply enter your account information and go!

If you are new to the whole online credit card scene, or don’t use Authorize.net, we have partnered with ProPay to get you a fantastic all-in-one online credit card processing option.

ProPay is built for small businesses and lets you collect credit cards online, via email invoices, and in person with your smartphone or tablet.

To sweeten the deal, Constant Contact customers will receive a discount when they sign up for ProPay, so be sure to sign up right from EventSpot!

Accepting online credit card payments improves event registration experience

You spoke, we listened! We recognized the event payment process wasn’t as smooth as it could be. By adding this new functionality, you’ll experience the following benefits:

  1. Seamless credit card payment experience = less abandons/drop-offs = more successful event.
  2. No more forcing registrants to go to another site to pay for your event. By keeping them on your registration page, you’ll be able to boost your brand and appear more professional.
  3. You’ll get additional payment options for your business beyond your events. ProPay offers email invoicing, mobile payments, online credit card terminals, and many other features you can use outside of your events. You aren’t just getting event payment capabilities when you use ProPay.
  4. More online payments mean better cash flow. You get paid faster and can pay off your event expenses sooner.
  5. ProPay offers an excellent user experience. Just answer a few questions and go.

We know it can be tricky collecting payments online, but this really is as simple as it gets.

Ready to get started? Just log in or sign up for EventSpot by Constant Contact, create an event, choose “credit card” as your payment option, and watch your event registrations start rolling in!

Comments:

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  1. awesome! if you already have the event module, is this credit card feature included .. or extra money?

    Reply
    • HI Lisa, thanks for reading! There is no extra charge from Constant Contact to use ProPay or Authorize.net, just the account/transaction fees that each respective company charges. If you are new to the whole “Payment Gateway” thing, I would suggest ProPay. Its a great tool and you get a discount if you sign up through the EventSpot product (its only $49/year or roughly $4.16/month) plus transaction fees, which are pretty competitive. Hope that helps!

      Thanks, let us know if you have questions!

      Jim Mariano
      Product Manager – EventSpot

      Reply
      • We are doing a one-time high school reunion so we’d only need the service thru the end of November. Is there a monthly fee we can choose instead of the full year? Also, what are the transaction fees? Where are they listed?

        Reply
        • gahootenbob,

          We can build the merchant accounts through Intuit/Authorize.net so that you can use Event Spot and still pull your data into your QuickBooks software if that is what you are looking to do. I saw that this was from April so if you need help or a walk through, just let me know. You can reach me at 866-949-7267 Ext 1126.

          Best,

          Pete Real

          Reply
  2. Geno •

    I currently have another credit card processor (Intuit) is there a way to continue using my existing account?

    Reply
    • Jim Mariano •

      Hi Geno,

      We don’t support Intuit at this time, but we are hearing it from customers and may explore them in the future!

      Reply
      • Please look into Intuit! We would love this feature but we are a non-profit so we cannot afford to use another service since we are already using/paying for Intuit.

        Thank you!

        Reply
  3. How do transaction fees from ProPay or Authorize.net compare to the fees I currently pay through PayPal?

    Reply
    • Jim Mariano •

      The fees are right in the same ballpark and if you sign up through EventSpot you get a discounted rate. Dont forget, the big benefit to your business is that your registrants wont have to leave the registration form to go off to a third party site. This is more seamless and leave less opportunities for drop-offs. Thanks Linda!

      Reply
  4. How much are the transaction fees? Since that’s not mentioned in the marketing, I assume it’s more expensive than Paypal and Google Checkout. If I have to dig for it I’ll probably just stay with Paypal.

    Reply
  5. Is there a discount for Not for profits who use ProPay like Paypal offers?

    Reply
  6. HI Jim M.
    Sounds like you are listening to what we need.
    I have a large event listed now that has 10 different offerings for lectures and class sign ups for the same weekend “event”. Currently, our attendees have to process each -sign up- as a separate transaction, then go back to the event page on my website and go through the entire registration process again to pay for another class at the same venue.
    Most customers grumble about this a good bit and then yes,… they have been confused as to how to pay if they did not have a pay pal account.
    Will this new option of being able to accept credit cards through this new vendor correct this issue? And my Event is in full swing of attendees registering currently,..could we add this new payment option to a event already in progress-(providing I would get on board with ProPay)?
    And what are the transaction fees? I see above you mentioned $49 annually, but what is the cost to use propay,– per transaction or the % of dollar value collected?

    Reply
    • Jim Mariano •

      Hi Judy, lets take your first question offline, I or one of our support members can show you a potential fix for having multiple classes within an event. As to your other question about fees… here are ProPay’s fees for Constant Contact users: http://www.propay.com/featuresandpricing.aspx. Choose small business/non-profit and click the “learn more” link. The fees fall between 2-3% for visa/MC, which should be right in line with competitors. Also, if you accept credit card payments at the door, your “swipe rates” are even less.

      Thanks, please email me at [jmariano @ constantcontact dot com] to chat about your multiple offerings within your event.

      Jim Mariano
      Product Manager – EventSpot

      Reply
      • Jim Mariano •

        Hi Judy, I forgot your middle question – yes, you can add this payment option to an already open event!

        Reply
  7. Thanks for comments and questions, they pretty much answered all of mine, this last one brings up the question, how do add this payment option to my open event?

    Reply
    • Jim Mariano •

      Hi Marsha,

      You can go into your event, hit “edit event information –> event event settings” then it will take you back to where you set up your fees/items. Go to the “payment options” area and click “credit card” and it will guide you through your options.

      Feel free to call into support or ask an event coach at 855-816-6508 if you need a hand! Thank you again for using us!

      Reply
  8. Lynn •

    Jim, this is a great addition to you wonderful event package! As you consider additional partners and payment options, I hope you are looking at offering a similar link to Square (squareup.com) accounts. I think this would be perfect for many small businesses. Thanks again for growing the product and responding to our requests. – Lynn

    Reply
    • Jim Mariano •

      Hi Lynn,

      Thanks for the feedback. Without a doubt we will be seeking out new credit card payment gateways moving forward. We have a link in our product that lets customers suggest which service they would like to see us integrate with and we are monitoring that closely. Your request for square is heard and we’ll keep you guys posted!

      Thanks again Lynn, feel free to shoot over any other feedback you have to: JMariano @ ConstantContact dot com. In the meantime, if you love Square and love their mobile payments, you can use our tool to promote/register and then swipe away with Square at the door (just use the “At The Door” payment option on your registration form.)

      Thanks!

      Reply
  9. propay is great. thanks for adding this option

    Reply
  10. Ralph Holloway •

    If the charge is a “call-in” with no card avail to swipe, does Propay allow manual entry?

    Reply
  11. I manage a membership organization and have been using PayPal Virtual terminal to accept dues. Currently PayPal cannot accept dues directly from each member unless they became verified. This was problematic since corporate cards were used to pay. I solved this problem by using virtual terminal but this means I have to input each card number. Will ProPay be able to accept dues directly without getting verified in advance? If so, this would make my job so much easier and my members happy.

    Reply
    • Jim Mariano •

      Hi Barbara, Im not too sure, id head over to http://www.propay.com and take a look to see if you can accomplish what you’re trying to do. I actually use ProPay personally for a small business of my own and I havent ran into any circumstances where a user has to “verify” anyone, but my scenario may be different than yours. We’ll try to get you answer, but take a look for yourself in the interim. Thanks!

      Reply
  12. I am a missionary that is sponsored with donors in a non-profit 501c3 organization in the US. How can I use Propay? Where will the money be sent with donations made online? How much is deducted? Forgive the simple questions but I am new to the “Credit Card” scene for online.

    Reply
  13. I am trying to use EventSpot with authorize.net and the transacations are being declined because there is no address verification. In all of the screen shots for EventSpot, the only fields that appear are ccnumber, expiration, type of card and security code. There are no billing address fields in any screen shots. Constant contact says it is authorize.net and authorize.net says it’s constant contact. Any help resolving this situation. As the only option is to remove the Address verification security setting in authorize.net which I can not do.

    Reply
    • Hi Deborah, We are talking about this today as a team. We have spent time doing some enhancements around initial customer feedback since releasing the Auth.net feature a few weeks ago. We will keep you posted on updates. I am under the impression that you can change your Auth.net settings to not require an address, but I will be looking into this regardless. Thank you!

      Jim

      Reply
  14. Hello, we currently use Chase Paymentech which is an Authorize.net reseller. Am I to assume that I can use my Chase account to process my online payments? We’ve been paying for the Event Marketing service for over 6 months now and haven’t used it b/c of the issue with moving to a second website to process payments. If we can now do all of this on one single site w/ no redirection, we will be much more likely to want to use it. Thanks!

    Reply
    • We use chase paymentech with authorize.net and it will only work if you remove the avs service (address verification service). Good Luck! We couldn’t get it to work and we can’t remove the address verification.

      Reply
      • Jim Mariano •

        Thanks Deb! We have been working on the AVS issues with Authorize.net since the launch, we anticipate a fix in the next few weeks.

        Reply
  15. M S SHERIFF •

    Hi

    This is SHERIFF , I would like to know can we participate in this from India.

    Reply
  16. If anybody needs to set up Authorize.net to use with EventSpot, we can get it for free with no setup charges and minimal to no monthly charges ($5 at most) and the merchant account charges are about 1/3rd less than Paypal and Authorize.net. Have a couple clients using the EventSpot product and they really like it. If you would like to find out more you can reach me at 866-949-7267 Ext 1126.

    All the best,

    Pete Real

    Reply
  17. Hi Jim we are looking at maybe replacing our current event management system with EventSpot, but we use intuit for credit processing. I Noticed in a comment above you said you may be looking at expanding to include other credit processing companies. Do you know how long it will be before that will be available?

    Reply
  18. Hi,
    I’m a Constant Contact user in the UK. We do accept credit card payments on our website through World Pay. Am I able to use this, or do I have to sign up for ProPay or Authorize.net?

    I’ve not heard of Pro Pay & Authorize.net. Are these open to all countries?

    We are a not for profit chariyt in the UK.

    Thanks
    Jason

    Reply
  19. LInus •

    am in kenya can i register propay?

    Reply
    • Hi Linus, you can use ProPay, Authorize.net and now WePay from anywhere; the catch is that these businesses only transact in USD and in some cases CAD (Canadian Dollar).

      Additionally, we have also added WePay to Constant Contact as a payment option. WePay is a great tool, with extremely simple set up process and they will be supporting more currencies in the not so distant future. Helpful?

      Lastly, PayPal transacts in ~20 currencies in EventSpot right now if that helps!

      Thanks!

      Reply

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