Tag: Twitter

You Don’t Have to Be Everybody’s Friend: How to Balance Public, Private, and Social Media

Personal Professional Social MediaA few weeks ago, I got a friend request on Facebook.

I recognized the name and clicked on the person’s profile to check out his information. He was pretty well-connected in his career and we had a few friends in common. I had a problem though: I had spoken with him only once on the phone — for a project I was putting together at a place I haven’t worked at for three years. I’ve never met him in real life and really know nothing about him.

I declined the request. But that’s just me. Someone else might have accepted it. Our interpretations of what’s personal, what’s professional, what we share, and who we let into our worlds have gotten fuzzy because of social media. Millennial Branding found that Generation Y is happy to blur those lines — they use Facebook as an extension of their professional life. For some people, that can cause problems when you’re sharing information about your personal life and forget that the colleague in the next cubicle is watching every social move you make.

I present Constant Contact’s social media webinars and frequently get questions from attendees on how to separate the personal from the professional in this public space. One solution is to create a personal social media policy for each of your profiles. Look at your social networks and decide: What do you use this space for? Who do you want to let in? Think about the things you talk about on each social network — do you really want your potential new friends or followers to know those details? Do you want to know theirs? Here’s my personal social media policy: [Read more...]

Google and Twitter Get in a Catfight, and This Week’s Other Hot Stories

What a week. Just as everyone was finally settled back from their holiday time off, Google went and woke people up when it announced it’d be integrating its struggling social network, Google+, more actively into its search engine. Not surprisingly, this sent a ripple through the social media world. Suffice it to say, some folks (particularly those at Twitter) were less than pleased, and a war of words began.

But not everyone was fighting. (Phew!) Love was in the air elsewhere as more proof was revealed that social media and mobile go together, and two big players in the email space came together.

Read on to learn about these stories and more in our weekly news roundup. [Read more...]

How to Create Twitter Lists Step-by-Step

Whenever I get asked how to make the most of Twitter, I start by saying, “The first thing you need to do is cut down on the noise so you can focus on making connections that will move you toward your goals.”

How do you do that? You do it by creating lists.

Lists allow you to organize Twitter users into groups so you see only the tweets of the people you put on the List.

I go on to suggest creating three lists to start, naming them:

Peers, Pros and Patrons. (Hooray alliteration!)

Here’s why each of these lists are important for moving you toward your goals: [Read more...]

A Lawsuit, Google+, and Social Campaigns Walk Into a Bar, and Other Hot Topics

A varied list of stories this week offered stats on big increases in the use of email marketing this past holiday season, new “users” added to Google+, and the long-term boost to the metrics of social campaigns.

Oh, and someone is getting sued over his 17,000 Twitter followers. Just another week in social media!

Check out our picks for the week’s top stories. [Read more...]

Signs You May Be a Bad Social Media Marketer

There’s a lot of debate these days about what it means to be a “good” social media marketer.

Every expert seems to have his or her own opinion.

Does it mean tweeting or posting to Facebook a certain number of times each day? Does it mean posting a certain type of content? Does it mean you can’t pre-schedule your posts and tweets? Or does it mean having a certain number of fans or followers, or a high Klout score?

The definition of what makes a good social media marketer seems to be different for everyone. And in fact, there’s a lot of “best practice” advice available — you can find it here on this blog, in our Learning Center, and on our Social Media Quickstarter, for example.

What about “worst” practices?

An easier (and more amusing) question to answer may be what not to do on social media. Perhaps that’s why when I asked a few of Constant Contact’s own social media experts to name their biggest social media pet peeve, they jumped at the chance.

Are you looking to be a better social media marketer? Our advice is to stay away from the following “worst” practices: [Read more...]

Shining the Spotlight on Some Favorite 2011 Blog Posts

At the end of the year, it’s natural to want to look back and take stock. We here at Constant Commentary decided to do just that, and to put an extra spotlight on some of your favorite and our favorite blog posts from 2011.

The posts listed here (in no particular order) were either the most read or most commented on, or just a personal favorite of the team’s. Either way, if you missed any of these (or want to refresh your memory), then there’s no time like the present to catch up.

As we close the books on 2011 and move on to bigger and better things in 2012, let me end this year by saying thanks for reading and engaging with us here, on our Facebook Page, and on Twitter. We’ll see you next year! [Read more...]

Twitter’s Changes Help Brands, and This Week’s Other Hot Topics

This week, Facebook and Twitter both released new features, though in the case of Facebook, it was in a limited release. Mark Zuckerberg finally let his site’s highly anticipated Timeline feature loose… but only in New Zealand. Meanwhile, Twitter’s new features seem to acknowledge that hashtags and constant @ing have made the social network less than intuitive for newcomers. New Twitter brand pages aim to make the site more attractive for businesses and organizations.

End-of-the-year predictions are also starting to emerge, with people pointing at cause marketing in particular as an emerging trend that could explode in 2012. It seems people like to shop at businesses that do good things for the community … Imagine that!

We cover these stories and more in this week’s breakdown of hot news topics. [Read more...]

Facebook Shares Negative Feedback, and More Hot Stories

It’s been two weeks since we last checked in on the week’s top stories and trends.

In that time, Facebook Insights has gotten, well, more insightful.

We’ve also had the trio of Black Friday, Small Business Saturday, and Cyber Monday all contributing to the country’s bottom line. That’s making people busier than ever, so many of us are looking at the end of the year and hoping we can take some time off.

A recent poll asked business owners what happens on social media when they take vacation. Those stories and more — is Google+ really showing signs of life? — are what we’re buzzing about this week. [Read more...]

Ready for a Tweet Chat? 5 Tips on How to Join the Conversation

If you’re a Twitter user, you may have heard of or participated in a tweet chat.

Tweet chats are live discussions that take place on Twitter about a pre-determined topic. Tweets related to the discussion are marked with a hashtag (a word or phrase preceded by the # sign; an example is#CTCTsocial, which we use to identify Constant Contact tweets about social media).

Tweet chats are a great forum for small businesses and organizations to learn from people in their industry and to collaborate with their peers. It’s also a way for you to promote what you do by offering advice, and sharing your expertise on a topic. (You can find a list of tweet chats about a variety of subjects on this Twitter chat schedule.)

Before you dive into a tweet chat, there are a few things you should keep in mind. Here are 5 tips on how to participate in the conversation: [Read more...]

Groupon Falls from Grace, and Other Hot Topics

So what’s been going on this week? Well … Groupon stumbled, Apple and Twitter’s close relationship had some impressive results, and Chapstick paid lip service to disgruntled fans. Check out this week’s hot topics to get the bottom lines on how these stories can help your small business. [Read more...]