How to Handle Difficult Clients and Customers

Difficult clients can not only rattle you in the moment, but also cause long term stress and strain on your business. Long-term stress can cause you and your employees to experience a variety of symptoms, such as: Anxiety Depression Sleep problems Headaches These symptoms can all translate into business downfalls,…

New Verizon Update Could Cause Your Emails to Bounce

Recently, Verizon made a change in their DMARC authentication policy which affects people sending from verizon.net email addresses. If you use verizon.net in the “from” address of your email campaigns, you may have noticed an uptick in bounces on campaigns sent on March 4th and 5th. A policy change was…

Being Your Brand Ambassador: 101

Large businesses spend millions – even billions – to get their brand out into the world. Companies like Nike, Apple, Amazon and Proctor & Gamble spend a significant amount of money on television and print ads, or work with social media marketing and influencers. Companies are trying to increase the…