Owning a small business is hard work. But despite the many challenges, having the freedom to pursue your passion often outweighs the personal sacrifices. Unfortunately, passion isn’t enough to guarantee success — and over 50% of small businesses fail within the first five years. To beat those odds, you need a simple formula to drive your business or organization forward.

Join us and learn the simple three-part formula to create customer connections, engage with those customers and get them coming back, and measure and review your efforts.

In this session you will learn:
• The importance of providing a customer experience that drives further connection
• How to easily engage your existing customer base and drive repeat business
• Why you need to focus on what’s really important to get the results you want

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