Getting a steady stream of customer or member feedback is an essential part of efficient growth for any small business or nonprofit.
Feedback provides a new level of confidence for making smart decisions that will positively impact your business or organization.
The best way to collect feedback from your audience is to create a campaign that leverages your different communication channels, so that you can get in front of the right people, at the right time.
For a business like River Rock Climbing, planning a successful feedback campaign allowed them to gain valuable insight from their most loyal members, and create a plan to help grow their business.
For an organization like Rescued Pets Movement, collecting feedback from new volunteers helped them improve their outreach strategy and learn more about the people who support their cause.
If you’ve never collected feedback from your audience, don’t worry.
This guide will show you how to create an effective feedback campaign.
This guide covers:
- The different types feedback
- When to ask for feedback
- How to reach the right people with a feedback campaign
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