How can you improve your business? Ask the people who work with you on a daily basis: your customers.
Surveys can also help to engage your customers, and make them feel like they have a say in your business decisions. Thinking of adding a new flavor of cupcake to your bakery? Send out a survey asking your customers to vote.
One of the greatest benefits of sending out an online survey is instantaneous feedback. There’s no waiting around to talk to your audience, and responses can come back with the click of a mouse.