As any marketing pro will tell you, it’s vital to maintain public interest in your business, but transportation marketing isn’t always straightforward. Your customers usually buy because they need services, not because you’ve convinced them to buy. So, what’s a transport company to do? 

The key is to be as searchable as possible. Use your website, online listings, and social media profiles to describe what you do so you come up when people are looking. Meanwhile, keep your email list active so you stay top-of-mind with the people who can recommend you.

That may sound like a lot, but most of the best transportation marketing strategies take just a few minutes to set up, and they keep generating traffic for you as time goes on. 

In this post, we’ll discuss:

  1. Adding common search terms
  2. Claiming your listings
  3. Asking for referrals and reviews
  4. Creating a newsletter
  5. Starting a Facebook page
  6. Investing in ads

On your website

Your website is the hub for all of your digital marketing. Whether you’re posting on social media or paying for a Google ad — more on both of those techniques later — you ultimately want to draw people back to your website so they can buy from you. 

1. Add common search terms

Search engines are the gatekeepers of the internet. For potential customers to be able to find you, search engines like Google have to determine that your website represents what they’re looking for. Focus on Google, which processes more than 88% of all US searches. 

transportation marketing
This breakdown of internet searches by search engines shows that the vast majority of searches are made using Google.

Google looks for the sites that provide the best, most authoritative answers to users’ questions, so you have to know what people are searching for.

Fortunately, keyword research is easier than you think. Start by brainstorming a list of phrases that people might use to find a business like yours. For example, if you provide moving services in Chicago, your potential keyword list could be:

  • Movers in Chicago
  • Best Chicago movers

Once you’ve come up with a few, plug them into Google and see what other phrases autocomplete suggests. A search for “best movers in Chicago,” for example, comes up with searches like:

  • Best movers in Chicagoland area
  • Best rated movers in Chicago
  • Best long-distance movers in Chicago

Consider adding words like “long-distance” or “Chicagoland” to your About page or Services page. Ratings and reviews are also useful. Those simple changes could drive more traffic to your website.

2. Claim your listings

You can generate more traffic to your website by adding your web link to listings of your business. Create or update listings for your business in professional directories and review sites like Yelp and Google My Business. Make sure the information is accurate and that there’s a working link to your website on each listing.

Most listing sites also include customer reviews, so check out what’s there. It’s okay if they’re not all glowing — a perfect rating looks suspicious to many people. Just make sure that when negative reviews do come in, you respond quickly and professionally, offering to contact the customer offline so you can make it right.

Need more reviews? Keep reading.

Your email marketing

Across industries, email is one of the most powerful marketing engines out there. It can return $42 for every dollar spent, and 80% of professionals say that it helps them grow their companies.

If you have a list of past or current customers and their email addresses, you already have the makings of a mailing list. You just have to make the most of it.

3. Ask for referrals and reviews

Referrals are powerful marketing channels, and there’s no shortage of statistics to prove it. A Nielsen survey showed that 84% of people trust friends’ and family members’ recommendations more than any other marketing source. The Harvard Business Review reported that referred customers generate 16% more revenue and are 18% more likely to stay with a business. And that’s just the beginning.

Getting more referrals is as simple as reminding your current and past customers to recommend you. These requests are easily combined with invitations to review, especially if you can provide links to listings like Yelp or Google My Business. 

You can use email templates to create a standard “thank you” email, so all you have to do is add the name of the client and other specific information.  

4. Create a newsletter

Another way to generate more referrals is to send out information valuable enough for people to share with friends and colleagues. That’s where a newsletter comes in. A newsletter lets you share updates about your business and industry news that your customers will want to know and share with their friends.

With Constant Contact, it’s easy to schedule your email newsletter’s delivery so it sends automatically. At least once a month is best. You could even go with every two weeks, assuming you have enough fresh and relevant content.

Social media strategies

Having a strong social media presence can help you drive more traffic to your site. Social media can easily be overlooked in the transportation industry because, as mentioned earlier, it’s not an impulse buy kind of industry. But that doesn’t mean people aren’t looking for you or don’t require your services. Keep your profile polished so you stay top-of-mind and look professional.

5. Start or polish up your Facebook Business page

Your Facebook Business profile makes you more findable online. It’s another source where potential customers can find your business address, email, phone number, and other essential information. 

It’s also a great way of getting more subscribers for your email list. You can make it easy for people to join by adding the Join My List app to your profile. 

Facebook Join my list
This is how the Join My List feature looks to visitors. Simple and unobtrusive, but clear.

Join My List is only available on Facebook’s desktop view, so consider adding Facebook’s new “call-to-action” button, which lets people click to take any action that you choose for them. Possibilities include:

  • Sign Up: A click opens up your email list signup form for visitors to fill out
  • Book Now: Someone clicks to schedule an appointment, book a load, etc.
  • Contact Us: Link to the Contact page on your website so people can request more information 

6. Invest in Facebook ads

Because of the way Facebook’s algorithm works, it’s harder for people who don’t already follow you to see your posts. That’s why it’s important to invest in Facebook ads.

When you run a Facebook ad, you pay to put your business in front of people who you think might be interested. Offering limo services? You can target people whose relationship status is “engaged” and who live in your area. Offering freight hauling? You can target people who work in logistics.

You don’t have to mess around with Facebook’s confusing ad interface, either. Constant Contact has a user-friendly ad builder that makes it easy to create engaging paid ads that make the most of your marketing budget.

Facebook Ads builder
A screenshot from Constant Contact’s ad builder. It’s designed for anyone to use, even if you don’t have any experience with Facebook ads.

Getting started

Now you have a range of transport marketing ideas to try out, and all you need to get started is a website, email list, and a Facebook page. Start small — maybe experiment with one of these six ideas — and then see what kind of results you get.

For detailed information about email, social media, and website marketing for transportation companies, check out The Download, our comprehensive marketing guide for your industry. Give it a read and let it kick-start your creative process. Your next marketing campaign awaits.